Returns & Exchanges
At Vue, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy on all unused products. If your selection isn't the perfect fit for your routine, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Print Your Label
Once approved, a pre-paid shipping label will be sent to your inbox; simply print it out and attach it to your original packaging.
Package Your Beauty Kit
Ensure all products are securely packed in their original boxes to prevent damage during transit back to our warehouse.
Receive Your Refund
After our quality team inspects the returned items, your refund or store credit will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing